Integrating VoIP with Your SmarterTrack Help Desk
Since releasing SmarterTrack 6.x earlier this year, the single new feature we’ve seen the most customer interest in is VoIP integration. In fact, most of our sales inquiries regarding this new feature...
View ArticleBenefits of a SmarterTools Partnership
SmarterTools offers a variety of opportunities for potential partners. Having several options gives different types of companies the opportunity to select the partnership that best fitstheir overall...
View Article3 Tips To Speed Up Workstation Deployment
Who actually enjoys sitting around waiting for an installation to complete? Working with developers, one of the tasks I am constantly being asked for in IT is to provision test workstations and virtual...
View ArticleThe Law of Accelerating Returns and the Software Industry
My passion for all things related to computers and what is now considered “social media” started in 1985, where the best possible hard drive was limited to >~25 MB, and the best speed to connect...
View ArticleThe Future of Spam Fighting
What would happen if you turned off all your email antispam settings for three months? For starters, your inbox would be inundated with nearly a billion spam messages. (And you thought managing your...
View ArticleWant to learn the “Lessons of The Ten?” Join us at HostingCon 2011!
We are proud to announce that Jeff Hardy, vice-president of business operations for SmarterTools, will present on the opening day of HostingCon 2011 in San Diego, Calif. His session, “The Lesson of...
View ArticleSocial Media Killed The Email Star
Since 2007, tech pundits have been declaring the death of email, citing a declining use among teens. Its purported killer? Social media. Four years is an awfully long time to sound the death bells for...
View ArticleThe Lessons of ‘The Ten’: Why Google and Microsoft Want Your Email
It’s no secret that those so-called “free” email accounts from Google, Microsoft or Yahoo! aren’t really free. After all, you can’t get something for nothing. What you may not realize is how much...
View ArticleWhy SmarterTools Eats Its Own Dog Food
Although overshadowed by Steve Jobs’ death, last week’s revelation that Google’s management doesn’t use Google+ is a pretty big deal. So much so that Mashable’s Ben Parr called the technology giant out...
View ArticleSmarterTrack 8.x BETA Available Now
SmarterTrack 8.x is turning out to be the largest and most important release of SmarterTrack since we originally released SmarterTicket, its precursor, back in 2004. We’ve always been committed to...
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